Tuesday, July 10, 2012

Dinelli Plumbing Services Right for your Business Needs


Dinelli Plumbing Inc. offers real solutions to various routine and emergency plumbing issues for household, industrial or commercial usage. Here at Dinelli Plumbing, as a family owned and operated business, we understand how important it is for you to have your drain and plumbing issues resolved immediately and within a budget that suits your needs. We take the time to listen to your problems and give it our personal attention to all types of businesses in the city and local neighborhoods with the utmost care and dedication reaching 100% customer satisfaction every time.

Our staff is trained to quickly diagnose and repair all plumbing problems encountered in a home or business. Emergency plumbing service calls usually happen when you least expect them and sometimes at the worst possible time.

We have plumbing trucks ready and waiting to help you in your time of need. Whether you have plumbing or drain emergencies, our trained technicians are equipped to handle these in an orderly fashion and inform you on what cause the problem and the right plumbing solution to avoid future problems.

Dinelli Plumbing Inc. Offers a full range of services including: 


Commercial Plumbing: Our team is Union trained with over 10,000 hours and certified in tank-less water heaters, flexible gas piping systems, vacuum waste systems, medical gas and more. We handle projects ranging from shopping centers to custom homes and everything in between.

Anytime Service: Let our Journeyman Service Technicians handle all emergency plumbing problems. We can even set up preventative maintenance schedules so you never need to worry about clogged pipes again.

Our specialty services include: 


· Video piping inspection with state of the art camera equipment

· Preventive maintenance programs using high pressured hydro-jetting equipment for Commercial properties

· Grease trap pumping and disposal for restaurants and grocery chains

· We take pride in quality work and customer satisfaction

· Get the customer service you deserve from one of the best in the business and be sure and ask about our preventative plans that are suited to your needs and expectations.

Take 60 seconds of your time to Contact DinelliPlumbing Services and provide us with some basic information on your plumbing issue or call us directly at (650)-425-9849 24 hours, seven days a week.

AutoRaptor CRM Solutions


AutoRaptor approaches the idea of a CRM with a different philosophy than its competitors. Our mission is to provide a SALES SOLUTION that can easily be adapted and used by any user with tech skills or not. 

Many dealers and managers want a system that will control the sales process without human involvement. If a sales person fails in the process they want the system to send a flag that they can react too. We believe that managers need to be proactive in the sales process and correct bad behavior as it happens. With AutoRaptor Managers see real time data entries by their sales persons. It is more effective than alerts of bad behavior. When a sales person enters data to an up sheet, the Manager can see and react to help make a deal. 

Key Reasons to have our CRM Solutions System 


Here are key reasons a lead management system should be part of your game plan to help your dealership become more successful today by improving their Customer Relationship Management System. 

The present and future is digital, leave paper in the past and stop the back and forth between the sales person and the customer. Everyone knows that the biggest complaint by the consumers is the back and forth. It is not needed in today’s world, change your thought process and you will be surprised how many more cars you can sell. 

Save Resources – Leave the paperwork behind; never accidentally lose a lead again. And help the environment because we all know vehicles aren’t helping that cause. 

Save Time – All your leads in one convenient place with customized follow-up sales process will slash lead response time. Get to those internet leads before the competition. 

Save Money – Tracking your lead sources will help you determine where your marketing dollars spent will get you the biggest bang for your buck. 

Save Your Mind – Knowing your sales team has a tool available that will keep them on point in the sales process with a customized follow up plan set up by you. That should give you some peace of mind. 

Increase Profits! – A CRM is guaranteed, if used properly, to help your dealership SELL MORE CARS! Just see reasons five through two. 

AutoRaptor does make it simple and yet powerful as you enter the digital world. Make the move forward and succeed. For more information visit our website http://auto-raptor.autovendor.com/ or give us a call at (855)-531-8872.

Monday, July 9, 2012

Heffernan Insurance Brokers Launches InsureMyVendor.com and InsureMyLiabilityOnline.com


Heffernan Insurance Brokers is one of the largest independent brokerage firms in the United States. As top Insurance Brokers, Heffernan provides comprehensive insurance and financial services products to a wide range of businesses and individuals. In 2009, Heffernan Insurance Brokers was named the Top Mid-Sized Broker in the United States to Work by Business Insurance Magazine.

With an innovating and futuristic line of thought, Heffernan Insurance Brokers announced that it has launched its new online insurance sites InsureMyVendor.com and InsureMyLiabilityOnline.com especially for vendors in trade shows, fairs and festivals and one for camera operators in the film and television industry.

Heffernan makes the Insuring Process Quick and Painless

This online insurance product streamlines the previously time-consuming, manual process of providing liability insurance, they can now secure coverage online from a smartphone or tablet, instantly obtaining coverage and a certificate of insurance.

"People tend to wait until the last minute to get the paperwork they need and InsureMyLiabilityOnline.com is a legitimate and fast way for them to obtain it," says Allison Parshall, director of the program.

Visit InsureMyVendor.com and InsureMyLiabilityOnline.com online to learn more about this insurance service.

For more information or to schedule a visit, contact us directly at (855) 531-8874.

Gava's Autobody Repair


Gava'sAutobody is a spacious and well equipped collision repair and paint center. As collision specialists serving Millbrae, San Mateo, Daily City, South San Francisco, Pacifica and the surrounding areas for over 20 years, we have you covered! With the latest in state-of-the-art equipment and technology you can count on us to provide unparalleled quality work and the customer service you deserve.

At Gava's Autobody we use Genesis, a laser technology for precision repair. It helps us ensure that your car will look as good as before. Accurate repairs are our top priority because it affects not only the vehicle’s appearance and performance; it also may affect the safety features and the re-sale value.

By having these latest technologies, we can detect all damages during the estimate stage which means that we’ll help alleviate your worries of unexpected repairs that often lead to delays by the insurance companies.

As an experienced San Bruno Auto body Shop, we’ll care for your needs and vehicle’s repair following these simple steps:

1. We will inspect your vehicle to assess the amount of damage sustained. Our team will have an estimate prepared along with an approximate completion date. You will be asked to sign the repair authorization and the estimate is submitted to your insurance company for approval.

2. Our Parts department will order all the parts needed for replacement during the repair. Our team can assist you with a car rental company if you should need one.

3. Once your vehicle is in the shop and the visible damaged parts have been removed, a secondary inspection will determine if there is any damage that couldn’t be detected initially. If this is the case and additional damage is detected, we’ll summit a supplementary report to your insurance company for approval. Upon approval, all the additional auto parts and accessories will be ordered and you’ll be informed every step of the way including the new completion date.

4. As the repairs are completed, inspected, tested and signed off, the vehicle moves on to the next stage of preparation before it heads to the paint department.

5. Your vehicle will be pressure washed and chemically cleaned, prepped, primed, sanded and sealed. Our team will care for taping and masking and protect the parts of the vehicle that will not need painting.

6. Your vehicle is now ready to undergo multi-step refinishing using a unique state-of-the-art computerized ColorNet paint formula system with a PPG Waterborne Master Mixing System.

With years of experience in this competitive market, our satisfied and returning customers have come to trust our top quality performance. This is one of the main reasons why due to our high standards and dedication, our technicians at Gava's Autobody are ASE (National Institute for Automotive Service Excellence) certified and I-Car Gold Class certified as well with the most up-to-date training in collision repair and are trained to properly repair your vehicle.

Call us to 650-425-9848 and schedule your service visit today and see why we’re a leading San Bruno’s Auto body shop serving Millbrae, San Mateo, Daily City, South San Francisco, Pacifica and the surrounding areas for over 20 years with top performance and hundreds of satisfied customers.

AutoPeople Recruitment Services

With AutoPeople, the automotive industry’s leading dealer recruitment service, you don’t have to go through the time, energy and headaches of a full-blown employee search. AutoPeople’s Recruitment Service will help you by presenting to you the perfect employee on a proverbial silver platter along with checked references, verified experience and on top of all that, no one knows that you are hiring, because the entire process is confidential– no public advertisements, no disgruntled employees, no gossip among other dealerships. We do all the “dirty work” for you, so that your HR personnel can concentrate on keeping your current employees happy and satisfied.
AutoPeople possess a very rigorous screening process so most candidates never make it through and are never presented to a dealership because they either cannot meet the rigorous specifications for competency, or they do not meet the dealership’s criteria.
 If AutoPeople wouldn’t hire them for their own dealerships, they certainly wouldn’t present them to a client. AutoPeople will, without a doubt, procure the best employees the industry can offer.
Our team is made up with the finest experts in the automotive field, for example. Kimberly Leal, with an extensive background in the accounting and Controller arenas, is your go-to person to find a controller or dealership manager.

Then there’s Mark Baeder, who, with 1,800+ executive placements under his belt, can help you with your corporate office and general manager needs. Likewise, Nick Lozovsky is an online revenue genius; his strength is recruiting an Internet Director for your dealership. (Remember, the future of sales is in the Internet!)

Jeff Sacks and Gary Simmons round out AutoPeople’s amazing team. Jeff, with over 22 years’ experience, will present you with only the very best people in accounting and operations. Finally, Gary will take care of all your service and parts management needs, the crux for return business.



With our team’s expertise you will only have access to the best prospects to hire on your dealership. For more information about AutoPeople and its Automotive Recruitment Services, please go to autopeople.autovendor.com or simply call us at (855) 531-8873.

An Automotive Management Tool to Increase Sales


AutoAlert,Inc. was established with the intent of providing the automotive dealership industry with products and services designed to improve new and used car sales, VSC sales, service conversion sales, client retention and loyalty, and increase profitability.
The multi-patented AutoAlert software provides pre-qualified, timely Automotive Leads based on historical buying data. Complete deal information from the DMS is analyzed, such as vehicle equity, mileage, warranty, lease terms or other factors to create prospect opportunities in six different Alert categories. These leads from existing customers help dealers to create additional new and used car sales; increase revenue while reducing marketing expenditures; and improve customer loyalty and retention.
This data is compiled in a dashboard format so dealership staff knows quickly what makes those customers high potential opportunities for outbound marketing campaigns. The software analyzes searches and sorts the day’s new Automotive Lead opportunities.
Various dealers using the AutoAlert software to prospect their existing customer portfolios report monthly vehicle sale increases with some realizing more than 200 additional sales per month! Each of these re-purchases usually generates a trade-in, which gives the dealership further opportunity for additional profit. Even dealers selling just 15 to 20 units a month are generating another five units a month when using AutoAlert.


Typical lead creation includes:

Alerts: Clients who are in a position to move out of their current vehicle and into a new one, at about the same current monthly payment with the same or shorter term  Clients can also appear in additional opportunity categories, such as Contract End and Service Alerts.
Flex Alerts: Shows customers whose equity position in their vehicle makes it attractive now to move into a new vehicle for about the same money per month with more flexible terms.
Contract End: Clients with contracts maturing within 12 months.
Service Alerts: Clients who have been in the service drive within the last 14 days and are Opportunities.
Warranty Alerts: Clients with original warranties about to expire without a Vehicle Service Contract in effect.
Mileage Alerts: Lease clients who are likely to incur mileage penalties.
Conquest leads:  Service clients who may have paid off their contract early, or did not originally purchase from the dealership (they are not in the DMS) can become prospect opportunities by utilizing the AutoAlert Wizard.
Scripts: Very effective scripts for client contact are provided within the AutoAlert application to provide guidance through these various outreaches.
By using AutoAlert to prospect for low-mileage or high-demand vehicles owned by the dealership customers, AutoAlert has helped the dealership keep its certified pre-owned inventory at profitable levels. This has greatly reduced the dealership’s need to buy CPO units at the auction, saving the dealership money it passes on to the customer.
Close to 1,000 dealerships today use the AutoAlert’s software to generate additional sales, commissions and profit while providing individualized service to their customers.
For more information about AutoAlert visit our website www.auto-alert.autovendor.com or please call us at  (855) 531-8870 and be sure and ask about a AutoAlert Demo today!

Tuesday, March 13, 2012

Study: 72% Of Consumers Trust Online Reviews As Much As Personal Recommendations

The findings of this year’s Local Consumer Review Survey (2012) show a positive shift in consumer trust and appreciation of online reviews.

Approximately 72% of consumers surveyed said that they trust online reviews as much as personal recommendations, while 52% said that positive online reviews make them more likely to use a local business.

About The Local Consumer Review Survey 2012

This online survey was conducted between 15th January – 1st March 2012. A set of 18 questions were put to a survey panel of 4,500 local consumers located in US, Canada and UK. We received 2,862 respondents.

This is the 2nd wave of the Local Consumer Review Survey. The 1st wave of this survey was conducted in late 2010/early 2011. We compared results between the 2 waves (2010-2012) to determine any change in consumer attitudes and behaviour.*

The following results and charts are taken from Part 1 of the survey; Parts 2 & 3 will be released subsequently (expected: April-May 2012).
*2010 survey had 2,012 participants from US & UK, but not Canada.

Part 1: Consumer Attitudes & Consumption Of Online Reviews

Q1: How many times have you used the Internet to find a local business in the last 12 months?
There has been a significant jump in the number of consumers using the Internet to find local businesses, and the regularity of their ‘searches’ has also increased.
Key Findings:
  • Only 15% of consumers said that they had not used the Internet t0 find a local business (vs. 21% in 2010)
  • 16% of consumers said they used the Internet every week to find local businesses (vs. 9% in 2010)
Local Consumer Review Survey - Chart 1 - how often do you use the internet...
Q2: Do you read online customer reviews to determine whether a local business is a good business?
More consumers are reading online reviews now than 15 months ago, with 27% regularly reading online reviews when looking for a local business to use.
Key Findings:
  • 27% of consumers regularly use online reviews to determine which local business to use (vs. 22% in 2010)
  • 24% of consumers never use online reviews. (vs. 29% in 2010)
Local Consumer Review Survey - Chart 2 - how often do you read reviews

Q3: How many online reviews & ratings do you need to read before you feel that you can trust that business?
This year’s survey shows a decline in the number of reviews being read by consumers. Consumers are forming opinions faster and trusting reviews more, leading to lower consumption of reviews.
Key Findings:
  • 65% of consumers read between 2-10 reviews (vs.58% in 2010)
  • Just 7% of consumers read more than 20 reviews (vs. 12% in 2010)
Local Consumer Review Survey - Chart 3
Note:  the total quantity of reviews a business has remains important. Having a high number of reviews gives users more confidence in star ratings (represent an avg. across all reviews) and allow users to feel more confident in the fewer reviews which they do actually read.
Q4: How do online customer reviews affect your opinion of a local business?
More consumers are reading online reviews and using them to form an opinion about local businesses. Positive reviews can establish greater trust in a local business.
Key Findings:
  • 58% of consumers trust a business which has positive online reviews (vs. 55% in 2010)
Local Consumer Review Survey - Chart 4
Q5: How do online customer reviews influence your decision to use/select a local business?
More local consumers are now taking notice of online reviews and online reviews are an important factor in deciding which local business to use. Consumers appear to bess swayed by location and price which don’t represent any guarantee of quality or reliability.
Key Findings:
  • 52% of consumers are more likely to use a local business if they have positive reviews
  • Just 28% of consumers cite location &/or price as main decision making factor (vs. 28% in 2010)
Local Consumer Review Survey - Chart 5
Q6: Do you trust online customer reviews as much as personal recommendations?
Appreciation and value of online reviews is growing as more consumers trust online reviews as much as personal recommendations.
Key Findings:
  • 72% of consumers trust online reviews as much as personal recommendations
Local Consumer Review Survey - Chart 6

Key Takeaways

The importance and value of online reviews is on the way up!
Local consumers are becoming more familiar with online reviews and therefore placing more value and trust in them.

Online reviews give users quick access to information which helps them make informed decisions faster and more easily than ever before. This growing trust means that users are prepared to make decisions based on fewer reviews.

The continued growth of mobile Internet usage (cell phones & tablets) means that more and more consumers will be searching and finding local businesses online.

The availability of clear and easy to consume review/star-rating content will become even more important to consumers and extremely valuable to local business owners.

Link: http://searchengineland.com/study-72-of-consumers-trust-online-reviews-as-much-as-personal-recommendations-114152

About AutoVendor
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